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Warranty Administrator

Hertrich Dodge Elkton Full-Time
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Warranty Coordinator / Automotive Administration

Due to expansion and unprecedented growth, we are in need of an EXPERIENCED Warranty Administrator to round out our service team.

As a Warranty Administrator, you will work with a world-class dealership providing warranty administrative support. This is a challenging and multi-faceted position working in an automotive dealership. We are looking for a person who has automotive industry experience. Do you have a strong work ethic? Are you detailed oriented, organized, and have advanced computer skills with the ability to multitask?

Warranty Administrator Duties:

  • Process warranty claims and paperwork on a timely basis for each franchise/distributor
  • Reconcile warranty receivables with payments and post on computer
  • Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims
  • Track warranty parts and follow through
  • File and maintain service records
  • Answer phones and greet service customers in a pleasant and professional manner
  • Schedule appointments
  • Provide support to service writers and service management as needed
  • Other duties as assigned by management

Warranty Administrator Qualifications:

  • Computer and data entry skills
  • Process Oriented
  • Fast Paced Quick Learner
  • Customer Service Skills
  • Previous dealership experience is a plus
  • High School Diploma/GED required 

Hertrich Offers:

  • Extremely competitive compensation packages
  • Medical, Dental, Vision, Disability, Accident, Cancer, and Life plans
  • Paid Vacations
  • Paid Holidays
  • Paid Personal Days
  • 401K with Employer Match
  • Employee Discounts

"Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check.  A criminal record will not automatically disqualify an applicant from employment.  We are a drug-free workplace.   We are an EEO/ AA employer.  Job seekers will be given consideration without regard to their disability or protected veteran status." 

Skills required

Organize Appointments
Telephone Consultations
Setting Up Files
Field Administration
Operation Departments
Time Management


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Warranty Administrator
Estimated Salary: $64K
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