Alpha is a leader in the consulting industry. We are seeking a Customer Service Agent who is career minded and posses unmatched people skills. This entry level position has the opportunity to grow into management within 10-12 month of being with our firm. As a result of our clients quickly expanding and our excellent customer service retention, there are new openings in the Columbus area.
Our firm has enjoyed unprecedented growth so far this year. We are focused on developing and executing personable strategies designed to generate new customers for our clients. We do this by providing great customer service experience to our clients and building long lasting relationships.
In today’s dynamic and changing marketplace, the art of verbal communication has been lost, we believe business is simple; acquire new customers and keep them happy. The most effective way for us to grow in market share is through creating long lasting relationships with our customers and providing great customer service experiences.
Client acquisition and retention
Training current employees
Entry level management training
Full time Leadership mentoring
Human resource duties
2 or 4 year college degree (relevant work experience)
Great communication skills
Customer service experience
Competitive and goal driven
Strong student mentality
Experience training others
Can work independently or in a group
Due to expansion, we are willing to train highly motivated people into management, customer service, and sales leadership positions. We are seeking individuals who have customer service, management and marketing experiences. We are looking to train these individuals and take their skills to the next level.
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