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Remote Recovery Specialists job in Atlanta at FFAM360

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Remote Recovery Specialists at FFAM360

Remote Recovery Specialists

FFAM360 Work From Home Full Time

FFAM360 is currently hiring Remote Recovery Specialists ($15-$20 Depending on Experience Plus Uncapped Commission)

REGISTER and SCHEDULE your Phone Interview today!

The Recovery Specialist is responsible for initiating the appropriate action to recover outstanding claim balances by contacting consumers utilizing our state-of-the-art contact solution. This includes high volume phone calls and/or correspondence to assigned customers in a fast-paced, goal-oriented damage recovery and subrogation department. The Recovery Specialist will work closely with Insurance Claim Specialists in completing claims billing and follow-up activities.

We’re invested in each employee’s overall health as well as their future. FFAM360’s comprehensive benefits package provides a better work and life experience for our team. Eligible employees receive:

  • Uncapped Commission
  • Competitive Wages
  • Health, Dental, and Vision Insurance (premiums partially covered by employer)
  • Life Insurance (policy covered by employer)
  • Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, & New Year’s Eve
  • Paid time off
  • 401k (company match up to 4%)
  • Corporate Volunteerism and Charitable Giving Program

Job Duties

  • Respond to inquiries in a timely and effective manner and treat customers fairly and consistently
  • Working knowledge of the FDCPA, State Collection Laws, HIPAA and how they fit within the recovery management cycle in relation to auto damage claims and subrogation.
  • Update customer information such as phone numbers, e-mail, and address
  • Negotiates account settlements within established guidelines
  • Answer telephone calls regarding account inquiries and payment of claims


  • Strong listening skills must be able to listen and take directions
  • Strong negotiation skills
  • Basic computer knowledge- excel and word
  • Ability to work well in a team setting


  • Satisfactory preliminary criminal history background check determination and a satisfactory drug screening.
  • The ability to perform this job successfully and perform each duty essentially.
  • Previous experience in third party collections and/or related industry preferred but not required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High School Diploma and/or GED.
  • Six months of work experience in a related field 

About Us

The FFAM 360 group of companies is a world-class organization that provides customer centric solutions that address all phases of the credit and revenue lifecycle. Through our vast network of affiliated companies, we deliver comprehensive solutions in the areas of business process outsourcing, accounts receivable management, healthcare revenue cycle management and receivables purchasing & specialty finance.

Our Mission is to deliver revenue-cycle solutions to our clients that optimize their credit and revenue lifecycle through the deployment of world-class people, operations, and technology, rooted with integrity and compliance.

Founded in 2002 by industry veterans with over 100 years of combined experience, our vision was to create a best-in-class organization that combined leading revenue cycle management with institutional capital; all focused on optimizing liquidity solutions for accounts receivables throughout the credit and revenue lifecycle.

Since being founded, the FFAM 360 group of companies have become some of the most well-known and respected financial institutions in the revenue cycle management industry. Our teams include industry leaders from multiple disciplines with specializations ranging from credit origination to post charge-off servicing.

Recommended Skills

  • Claims
  • Subrogation
  • Collections
  • Fair Debt Collection Practices Act
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Job ID: 30455

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