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Human Resources Specialist-Benefits

New Resources Consulting Milwaukee Full-Time
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Under the direction of the Sr. Human Resource Services Manager, the HR Specialist – Benefits is responsible for daily administration of the company’s benefits and compensation programs.  Act as a centralized resource for employees with benefits questions.  Responsible for researching and resolving all concerns, assuring employee satisfaction with benefits. Provide or direct employees to information and resources to improve understanding and utilization of the total rewards package.  Act as an advocate to work directly with vendors in resolving employee issues.  Additional duties including administering benefit processes, reporting and tracking benefits, outside vendor support, and audits.  Will be cross trained to assist with payroll and HRIS data management/analytics.

 

ESSENTIAL DUTIES and RESPONSIBILITIES:

                                                                                  % of Total Time

·    Administers medical, dental, prescription drug, vision, flexible spending, HSA, 401(k), STD, LTD, Life, tuition reimbursement, vacation, holiday, scholarship program as well as compliance with FMLA and COBRA.

20%

·    Creates and manages Employee Wellness Program.

10%

·    Creates, communicates and distributes annual Total Rewards Statements.

3%

·    Provides employee orientations for Corporate new hires.

5%

·    Creates and maintains SOP for benefits and compensation administration and trains other team members as backups.

5%

·    Leads and manages open enrollment process through HRIS.  Set-up and provide support for employees, interaction with benefit service providers and insurance carriers.  Also includes new hire and life event processes.

10%

·    Act as a primary contact for employee benefit questions and issue resolution.  Contact third party vendors as needed to resolve issues and coverage questions. 

10%

·    Process monthly billings and prepare payment of invoices for vendors.  Audit benefit insurance invoices. 

5%

·    Completes various benefit and salary surveys.

5%

·    Processes enrollment and termination reports to the 401(k) administrator on a regular basis including annual 401(k) Census and quarterly audits.

6%

·    Monitor and administer ACA lookback and enrollment procedures to produce annual 1095-c forms.

·    Maintains all records related to company benefit plans and compliance with applicable laws.

5%

·    Maintains confidentiality of all payroll, medical, benefit and employee related information.

3%

·    Maintain technical competency and remain current in technology and changes in the industry.

2%

·    Assists and is back-up to HR Specialist – Payroll and HR Specialist – HRIS.

5%

·    Performs other duties as assigned.

1%

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

 

COMPETENCIES:

  • Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values;
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.  Maintains confidentiality of all payroll, medical, benefit and employee related information.

 

PREFERRED QUALIFICATIONS:

Education:  Bachelor’s degree

Experience and/or Training:  3-5 years progressive

Licenses/Certificates: CEBS and/or PHR preferred

Technology/Equipment: Microsoft Office and HR Management Systems

PHYSICAL AND MENTAL DEMANDS:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls.  The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend, or reach above the shoulders.  The employee must occasionally lift up to 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Recommended skills

Interpersonal Skills
Human Resources
Complex Problem Solving
Reports
Adaptability
Human Resource Management
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