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Customer Service Inbound

Staffing Authority LLC Las Vegas, NV Full-Time
$12.00/ hour
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We are currently searching for motivated Call Center Representatives to support our client in the Henderson area. Ideal candidates will provide superior customer service to via inbound calls across various campaigns.

Responsibilities may include:

  • Answering inbound calls to learn about and address customer's needs
  • Responding efficiently and accurately
  • Utilizing software, databases, scripts, and tools appropriately
  • Understanding and striving to meet or exceed call center metrics while delivering consistently excellent customer service
  • Using multiple text or chat platforms to communicate

 

  • High School Diploma or equivalent
  • Exceptional customer service and active listening skills
  • Strong verbal and written communication skills
  • Understanding of company products, services, and policies
  • Must be able to type 42-45 WPM
  • Able to complete and pass a background check and drug screen
  • Flexible schedule (Operating hours may be 24/7, and must be available to work Sundays and Holidays)

Recommended skills

Scheduling
Databases
Active Listening
Background Checks
Learning
Written Communication

Location

Salary Details

This salary was provided in the Job Posting.
$12
Hourly Salary

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Customer Service Inbound
$12.00/ hour
Estimated Salary: $71K
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