Our company offers competitive salary, corporate discount program (you get HUGE discounts on hotels, rental cars, theme parks (Disney, Universal, etc.), movie theaters, Las Vegas shows, and more), 100% PAID medical insurance, paid vacation/sick/holidays, advancement opportunities and much more!
Customer Service Representative needed in multiple office locations including Irvine, San Gabriel, Cerritos
• Manage client relationships in a fast-paced environment, while demonstrating persistence along with problem solving and decision making skills to work with clients through a variety of challenging situations.
• Perform support tasks for Managers in providing exceptional service to clients by completing assigned tasks in a timely and accurate manner.
• Assist clients by answering questions about their policies, including explaining insurance concepts and processing claims paperwork (training will be provided!)
• Quickly and accurately file applications and process claims
• Provide additional support to teammates and staff as needed
• Bilingual in English and Mandarin/Cantonese Chinese
• Strong interpersonal and communication skills, both written and oral
• Must be able to work independently and also thrive in a team environment
• Proficiency in Microsoft Office Suite, including Outlook
• Must be authorized to work in the US
Complex Problem Solving