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Customer Service Representative (Bilingual - English/Chinese)

Confidential Hacienda Heights Full-Time
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Our company offers competitive salary, corporate discount program (you get HUGE discounts on hotels, rental cars, theme parks (Disney, Universal, etc.), movie theaters, Las Vegas shows, and more), 100% PAID medical insurance, paid vacation/sick/holidays, advancement opportunities and much more!

Customer Service Representative needed in multiple office locations including Irvine, San Gabriel, Cerritos

Job Responsibilities:

•             Manage client relationships in a fast-paced environment, while demonstrating persistence along with problem solving and decision making skills to work with clients through a variety of challenging situations.

•             Perform support tasks for Managers in providing exceptional service to clients by completing assigned tasks in a timely and accurate manner.

•             Assist clients by answering questions about their policies, including explaining insurance concepts and processing claims paperwork (training will be provided!)

•             Quickly and accurately file applications and process claims

•             Provide additional support to teammates and staff as needed


Qualifications:


•             Bilingual in English and Mandarin/Cantonese Chinese

•             Strong interpersonal and communication skills, both written and oral

•             Must be able to work independently and also thrive in a team environment

•             Proficiency in Microsoft Office Suite, including Outlook

•             Must be authorized to work in the US

Recommended skills

Insurance
Mandarin (Language)
Team Working
Self Motivation
Training
Complex Problem Solving

Location

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$33K
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative (Bilingual - English/Chinese)
Estimated Salary: $70K
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