Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mjp3rh78z6ntndqtr3v

Ocean Export Agent

Express Employment Professionals Kent
$18.00 - $22.00 / hour
Apply Now

Our Client is an international freight forwarder, located in the Kent, WA area looking for an Ocean Export Agent to join their team on a contract to hire basis.

Purpose of Position

To serve as a point of contact for the customer and documentation processing unit, ensuring operational excellence, high productivity and customer satisfaction.

Tasks

            Receive and validate customer order

            Issue shipment handling instructions to all relevant parties

            Reserve file number

            File tariff rate if applicable

            Arrange for pick-up/transfer of cargo

            Answer all customer inquires in accordance with the Customer Service Policy standards

            Further increase customer satisfaction and business share through proactive and regular contact.   Establish customer communication preference, i.e., phone, e-mail, fax, visit

            Handle and manage all customer contact at file level regarding exceptions

            Provide accurate job costing forecast

            Assist Sales in compiling quotes by providing rates, tariffs, etc.

            Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations

            Other duties as requested.

Skills & Requirements

            Excellent communication skills

            Strong interpersonal skills to effectively interact with Internal and External Customers

            Excellent knowledge of freight forwarding and regulatory requirements with proven track record of 2 years in industry (Ocean Export) preferred

            Good judgment skills and ability to make decisions

            Team player

Recommended skills

Interpersonal Skills
Communication
Customer Service
Customer Satisfaction
Instructions
Self Motivation

Location

Salary Details

Based on Job Title, Location and Skills
$20
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Ocean Export Agent
$18.00 - $22.00 / hour
Estimated Salary: $69K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.