Responsible for selling, receiving, and delivery of parts, attachments and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties. Greet customers and provide assistance.
Look up and ordering of Parts for John Deere equipment using JDPOINT ordering system & PMPRO catalog system.
Look up and ordering of Parts for Other Vendors using their website catalogs.
Sells & orders parts required to fill customer needs using PFW business system.
Promotes and sells products and/or services to meet customer needs.
Supplies Service Technicians with parts as required.
Assists with preparing and maintaining merchandise displays.
Assists in keeping parts department clean and orderly.
Follows up on shortages and expedites issues by reporting to the manager.
Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
Perform other related duties assigned by Managers.
Parts Counter Salesperson
Experience, Education, Skills and Knowledge:
Basic data entry/keyboarding skills.
Basic machinery knowledge.
Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager.
Ability to use the JD Pathways /John Deere Parts Catalog computer application and Vendor Websites for parts look up and ordering.
Ability to learn PFW business system for invoicing, receipting and ordering parts for customers.
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We are a family-owned business that started in 1963 serving the agricultural industry around Lake Okeechobee and have grown to 12 locations covering South and Central Florida. We serve a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, nurseries, and commercial landscape management companies as well as large and small property owners.