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1800 West Loop South
Houston, TX 77027
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Customer Service Specialist
Professional Alternatives • Houston, TX
Posted 11 days ago
Get facts about other applicants with a CareerBuilder Account
URGENT Customer Service Reps Needed
77042 - Southwest / Westchase Area
Temp to Hire – up to $13 - $15 Hourly
This is a Corporate Customer Service position (no sales / no collections!!). The company is amazing with great perks, and offering a promising career opportunity. Hiring immediately!!!
● Receives Inbound-Calls from customers and employees
● Conducts Outbound-Calls and email communications for follow up
● Generate tickets and assign them to the appropriate branches, internal teams, or vendors in order for them to complete requests
● Knowledgeable for all disciplines that are within the call center with the ability to educate others on how processes are handled
● Meet and exceed established center productivity and quality standards
● Provides excellent and professional customer service at all times
● REQUIRED: High School diploma
● REQUIRED: Minimum 1 year experience in a Banking, Retail, Sales or other role that involves direct customer service
● REQUIRED: 1 - 2 years previous Call Center experience
● Banking experience or similar field, is a plus
● Experience with hardware/network troubleshooting, preferred
● Help Desk experience preferred
● Ability to work a flexible, rotating schedule (evenings, weekends, holidays)
● Strong PC skills (i.e. proficiency with Microsoft Office)
● The ability to multi-task; work well in a team environment with minimal supervision
● Bilingual – Spanish, is a plus