Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Customer Service & Client Experience Representative job in Orlando at Award Winning Firm

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
Customer Service & Client Experience Representative at Award Winning Firm

Customer Service & Client Experience Representative

Award Winning Firm Orlando, FL Full Time
$31,500 - $41,500/Year
Apply Now

Do relationships matter to you?

Do you enjoy talking with and helping others?

Are you looking to collaborate, innovate and be part of a customer service focused team?

Is your perfect environment one that is fast paced and takes time to celebrate success?

If the answers to these questions were “Yes!” then you may have just found the company and culture you’ve been hoping for.

We are is looking for a Customer Service & Client Experience Representative to join our family of highly motivated, fun-loving, challenge-seeking individuals who care for one another and our clients. As a Customer Service Representative & Client Experience Representative , you will listen and engage with our clients with an empathetic ear and shepherd them in their quest for financial freedom.

So, if you're an optimistic opportunist looking to jumpstart or develop your career in a fun, rapidly growing environment where you have an opportunity to learn and have career advancement, we want to hear from you.

Responsibilities of the Customer Service Representative & Client Experience Representative:

Our Customer Service & Client Representative play a key position in ensuring our clients' success. Some of the responsibilities of this position include:

  • Provide excellent customer service by professionally handling incoming client requests from those interested in debt relief services.
  • Communicate directly with client to evaluate their debt situation and provide detailed information on potential debt relief options.
  • Handle all client inquires and questions about services and thoroughly educate them on the services provided.
  • Provide quality customer service support in the areas of handling questions, troubleshooting, and account assistance.
  • Encourage enrollment in our program by providing information to prospects about how our debt relief services can help them.
  • Work with other departments to administer enrollment documents, legal contacts, etc.
  • Advocate to ensure debt resolution is reached for the customer.
  • Look for innovative ways to better the service provided and improve the customer service experience.
  • Facilitate the debt relieve process for customers, ensuring that issues are resolved both promptly and thoroughly.
  • Provide innovative feedback to management to continue to better the customer service department and process. We want you to have a voice!

Qualifications of the Customer Service & Client Experience Representative:

  • 0-3 years customer service or client-focused role experience preferred.
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Pleasant, friendly attitude, with an ability to adapt to change
  • Strong listening skills, attention to detail, and decision-making skills
  • Excellent time management skills
  • Customer-service-centric focus
  • Must be comfortable dealing with customers in a face-to-face manner.
  • Must be comfortable traveling to client preferred meeting destinations on a regular basis to discuss their debt needs and solutions as required.

The Fun Stuff:

  • Competitive pay.
  • Monthly team and facility events, quarterly team-building outings, and happy hours.
  • Heavy emphasis on training and development through introductory and ongoing training as well as industry/professional training programs.

Recommended Skills

Customer Service
Customer Support
Financial Services
Help Customer
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 6516

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.