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  • Seattle, WA

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Customer Service Sales Associate

Thomas O'Neil Consulting • Seattle, WA

Posted 11 days ago

Job Snapshot

Full-Time
Experience - 0 to 4 years
Sales - Marketing, Advertising, Retail
Sales, Retail, Consultant

Job Competition

22

Applicants

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Job Description

Customer Service Sales Associate 

SALES & MARKETING DEPARTMENT

Thomas O'Neil Consulting

If you have an outgoing personality and entrepreneurial spirit, you can turn those attributes into a successful career with Thomas O'Neil Consulting.  You will meet with business owners in a one on one sales environment from a variety of industries – from healthcare to retail, corporate offices to fitness centers – to show them how our client's services can help them reduce operating costs.

Responsibilities:

  • Contacts lists of prospective customers from sales leads

  • One on one sales based interaction with customers

  • Travels throughout assigned territory to call on regular and prospective customers to develop and close sales.

  • Consults with clients and determines the best solution for the identified business problems.

  • Quotes prices and credit terms and prepares contracts for orders obtained.

  • Works to develop business relevant solutions for clients.

  • Prepares and delivers daily sales statistics as directed by manager.

  • Develops and maintains strong customer business relationships throughout the entire buy cycle.

Duties:

  • Assess customer business needs and exceed customer expectations
  • Critical thinking skills to resolve incidents quickly and consistently

  • Active listening skills and effective communication strategies

  • How to identify and defuse challenging customer behavior

  • An awareness of the core processes and best practices used in service and support

Advancement and compensation are based on performance.

Job Requirements

Key Requirements:

  • OUTSTANDING Customer Service priority

  • Teamwork Oriented

  • Meeting or exceeding customer service and new account goals

  • Become familiar with product information understanding features and benefits of your product

  • Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file

  • Demonstrate knowledge of  products and services and use this knowledge to establish customer loyalty.

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