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Customer Service Sales Associate

Thomas O'Neil Consulting Seattle Full-Time
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Customer Service Sales Associate 

SALES & MARKETING DEPARTMENT

Thomas O'Neil Consulting

If you have an outgoing personality and entrepreneurial spirit, you can turn those attributes into a successful career with Thomas O'Neil Consulting.  You will meet with business owners in a one on one sales environment from a variety of industries – from healthcare to retail, corporate offices to fitness centers – to show them how our client's services can help them reduce operating costs.

Responsibilities:

  • Contacts lists of prospective customers from sales leads

  • One on one sales based interaction with customers

  • Travels throughout assigned territory to call on regular and prospective customers to develop and close sales.

  • Consults with clients and determines the best solution for the identified business problems.

  • Quotes prices and credit terms and prepares contracts for orders obtained.

  • Works to develop business relevant solutions for clients.

  • Prepares and delivers daily sales statistics as directed by manager.

  • Develops and maintains strong customer business relationships throughout the entire buy cycle.

Duties:

  • Assess customer business needs and exceed customer expectations
  • Critical thinking skills to resolve incidents quickly and consistently

  • Active listening skills and effective communication strategies

  • How to identify and defuse challenging customer behavior

  • An awareness of the core processes and best practices used in service and support

Advancement and compensation are based on performance.

Key Requirements:

  • OUTSTANDING Customer Service priority

  • Teamwork Oriented

  • Meeting or exceeding customer service and new account goals

  • Become familiar with product information understanding features and benefits of your product

  • Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file

  • Demonstrate knowledge of  products and services and use this knowledge to establish customer loyalty.

Recommended skills

Customer Service
Product Information Management
Communication
Team Working
Hardworking And Dedicated
Sales

Location

Salary Estimator

Based on Job Title, Location and Skills
$52K
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Customer Service Sales Associate
Estimated Salary: $33K
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