Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
What job do you want?

Bilingual Call Center Representative job in Newark at Pionear Recruiting

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Bilingual Call Center Representative at Pionear Recruiting

Bilingual Call Center Representative

Pionear Recruiting Newark, DE Contractor
$15.00 - $17.00 / hour
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Handles customer service calls in order to resolve in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails. Must have the ability to communication effectively. Will be referencing account information to assist with questions and determine repayment options. Requires knowledge of the organization, products and/or services. May require advanced problem solving skills and involve cross selling or up selling other financial products.

- Typically requires 1 to 3 years of customer services and/or collections experience.

  • Required Skills:
    • Requires basic knowledge of the organization, products and/or services
    • Excellent communication and problem-solving skills
    • One year of customer service experience (includes retail, restaurant, etc)
    • Some understanding of the Inbound Call Center
    • Ability to adapt quickly to change
    • Proven ability to meet and exceed productivity and quality monitoring goals
    • Excellent PC skills
    • Must be a team player
    • Ability to seek solutions for customers in a fast-paced environment

    Desired Skills:
    • Collections experience
    • 1+ years of telephone sales experience
    • 1+ years of financial industry or mortgage servicing experience

    *Position will be remote (Equipment shipped)
    *Interviews will be virtual
    *POC for interview: Sherice Clymer

Recommended skills

Banking Services
Clerical Works
Customer Service
Data Entry
Problem Solving
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.