Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Eatontown, NJ

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest IT Support Engineer jobs in Eatontown, NJ delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Systems Support Engineer Lead

Confidential • Eatontown, NJ

Posted 6 days ago

Job Snapshot

Experience - 5 years
Computer Software, Consulting
Information Technology

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Our client provides information technology services to small and mid-sized business. With a unique focus on providing a combination of cloud-based computing and on-site managed services, designed to meet the specific needs of the small and mid-size business marketplace. They are committed to hiring and retaining the very best talent in the IT industry, especially those who have the desire and aptitude to succeed and who possess a passion for delivering exceptional service to our clients. In turn, our client provides an opportunity-rich environment where employees will grow as the company does.


Systems Support Engineer Lead


Are you an experienced, self-motivated individual who has a passion for technology and is looking for the opportunity to grow within a company? Are you looking to be proud of what you do, as well as challenge your skills while working with other professionals who are great at what they do? Are you seeking a role within a company that is built on and respects an individual’s desire for educational enhancement, career growth and leadership? If so, we want to speak with you!


In this hands-on technical role, the Systems Support Engineer Team Lead (Tier 2) will provide operational support for the clients, both from onsite and our client’s Network Operations Center. You must be able to multitask, prioritize and excel in a fast-paced, team-oriented environment, as well as be dedicated to providing the best possible service experience to the clients. You will also be responsible for on-boarding of new clients, managing technical projects for existing clients and mentoring/training junior personnel. The ability to troubleshoot problems and repair them in a timely manner is necessary.



  • Providing day-to-day maintenance and support of client IT infrastructure.
  • Configuring and managing virtual servers in our data center.
  • Operating and maintaining production systems, as well as providing Tier 2 and 3 hardware and software support.
  • Maintaining a high level of direct client interaction.
  • Monitoring systems operations using enterprise-level tools.
  • Mentoring and providing support to our Tier 1 Help Desk Support Specialists.


Technical Requirements

  • In-depth knowledge of all MS Windows technologies and MAC OS X.
  • Ability to manage and support cloud-based SaaS solutions, including Dropbox for Business, Office 365 and G Suite.
  • Strong experience managing and troubleshooting e-mail solutions, with experience configuring and administrating Microsoft Exchange.
  • Experience with software installation and configurations for Windows and Linux
  • Hands-on experience with network technologies, including switch management, VLAN configuration and site-to-site VPNs.
  • Strong network management skills with managed switches, firewalls and access point controllers.
  • Thorough knowledge of high-speed Internet solutions.
  • Hands-on experience with Hyper-V and/or VMware.
  • Strong experience with backup and disaster recovery software.
  • Working knowledge of Citrix and RDS/Terminal Server.
  • Thorough knowledge in supporting mobile devices (smart phones, tablets and touch devices).
  • Demonstrate thorough knowledge of best practices in cyber security.

Job Requirements

  • At least 5 years IT experience.
  • Prior experience in providing Tier 1 and Tier 2 support to business end users.
  • Experience using RMM and PSA software.



  • Bachelor’s degree in Computer Science.
  • Proven project team and project management skills.
  • Experience with Agile or Waterfall.
  • Microsoft certifications.
  • Prior experience working in a Managed Services Provider.



We offer exceptional benefits to our employees. In addition to a fantastic compensation plan for all of our positions, we offer an excellent career path. We offer one of the best available benefit programs for small businesses, including healthcare plan, paid time off, and holidays.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job ID: 27259749
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.