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Information Specialist - Rockville, MD

Rockville, MD Full-Time
$18.00 - $19.00 / hour
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Green Key Resources in Rockville, MD is seeking an Information Specialist for a 3-6-month temporary assignment. This position is located in Rockville, MD and will provide up to date health information and referrals to patients, caregivers, health professionals and the general public. This essential job functions for this role include the following:

  • Communicating both in writing and verbally
  • Answer phone inquiries and process requests for publications and referrals
  • Review and respond to all voicemail requests
  • Research and respond to letters and e-mails 
  • Respond to e-mails on a variety of health and aging information issues
  • Travel to conferences as needed  - serve as staff at conference booths, distributing publications and packing up when done
  • Resolve issues and coordinate publication deliveries in a timely manner
  • Conduct follow up customer service activity 
  • Support with administrative needs  - tracking data and entering information in to the system
  • Bachelor's degree
  • Excellent communication skills - written and verbal
  • Excellent customer service skills
  • Ability to write clearly and concisely
  • Good research and computer skills

Recommended skills

Computer Literacy
Customer Service
Communication
Administration
Research
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