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Customer Service in Keller,Texas
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Customer and Client Support Administrator

Trend Personnel Services Saginaw Full-Time
$15.00 - $17.00 / hour
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TrendHR is partnering with a client in North Fort Worth that is looking for a Customer Support Specialist. Our client, a manufacturing organization, is seeking a Customer Advocate for a newly created opportunity. This temp-to-hire position requires someone with 3+ years of strong customer service skills in a professional office setting, and a proven track record of excellence. The Customer Advocate acts as a focal point for customer problems, questions and/or concerns.

 

Typical responsibilities include:

 

Maintaining contact with clients

  •       Handling incoming telephone calls, emails, letters and messages. They may reply themselves or acknowledge the contact and pass it to the sales representative or account manager to provide a detailed response.

Order follow up and production updates

  •       Client coordinators contact clients to acknowledge receipt of orders or service requests and update them on progress and delivery schedules.

Customer Updates

  •      They may also contact clients to let them know about new products, special offers or price changes. They coordinate with the proper company personnel to provide timely and accurate answers for the customers.

 

  • 2-3 years customer/client support experience, preferably within a manufacturing or industrial environment
  • Excellent communication skills- verbal and written
  • Order entry and billing experience preferred
  • Strong attention to detail
  • l

For immediate consideration please APPLY NOW!

Skills required

Sales
Wholesaling
Call Centers
Sales Management
Selling Techniques
Business Development
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It's a common problem in small to medium-sized companies. The challenges of the day-to-day tasks and costs of operating a human resource department are time consuming and unprofitable. Recruiting, hiring, firing, paperwork, and phone calls consume valuable time and money that could be better spent growing your company.

The smart employers are turning to Trend Personnel Services to perform these daunting tasks and relieve themselves of high-priced liabilities.

Founded in 1997, Trend Personnel originally built its business based on the traditional staffing company model, specializing in direct hire and employment needs. Its commitment to superb customer service quickly allowed Trend to become one of the largest staffing companies in the North Texas Corridor.

"We always try to go the extra mile to do whatever it takes to satisfy the needs of our valued customers," states D.W. Bobst, CEO of Trend Personnel Services.

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