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ENTRY LEVEL Customer Service / Sales / Retail TEAM LEAD (Paid Training) job in Philadelphia at SlightEdge

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ENTRY LEVEL Customer Service / Sales / Retail  TEAM LEAD (Paid Training) at SlightEdge

ENTRY LEVEL Customer Service / Sales / Retail TEAM LEAD (Paid Training)

SlightEdge Philadelphia, PA Full Time
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SlightEdge is looking for outgoing individuals with great communication skills to join our team as customer service/sales/Retail Team Leaders. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry-level position. Promotion is based on performance, not seniority! People skills are a must!

Primary responsibilities for the Team Lead  role include:


  • Representatives use tablets to reach out to customers
  • Representatives verify account information.
  • Representatives greet customers warmly and professionally, face to face sales interactions with retail customers.
  • Representatives will help to upgrade accounts.
  • Representative assists with placing customer orders, or renewing their contracts.
  • Representative answer customer questions about promotions or terms of sale.
  • Representative suggests solutions about what products meet the needs of the client.
  • Representatives inform the customer of deals and promotions.
  • Representative utilize computer technology to handle high sales volumes and place orders.
  • Representative work with the customer service manager to ensure proper customer service is being delivered.
  • Representatives report to management on overall daily numbers.



Required Skills:

    • Excellent communication, customer service, interpersonal, and typing skills
    • Ability to work efficiently and effectively in a multi-task customer service environment
    • Strong decision-making ability
    • Problem-solving skills
    • Strong oral communication skills including active listening
    • Excellent organization skills
    • Effective and accurate decision-making skills


Recommended Skills

Customer Service
Customer Support
Retail Management
Retail Sales
Sales
Team Leading

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