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Customer Service in East Alton,Illinois
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CUSTOMER SUPPORT AGENT (Sales Department)

Resilience Inc Florissant, MO Full-Time
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Our Customer Support and Sales Agents start at entry-level, and focus strictly on the development of both clients and one's self. Our opportunities for growth, development, and promotion are all internally based on variables like performance, attitude, and reliability over the traditional tenure and seniority.

At Resilience Inc, not only do we enjoy engaging with clients face-to-face, we actually prefer it. We believe that creating a relationship with a potential customer is better done with a smile and a handshake.

In a candidate, we look for:

  • 2 years of experience in a customer service related field (hospitality, customer service)

  • 2 years of college (4-year bachelor’s degree is preferred)

  • Impeccable work ethic

  • Ability to adapt to change

  • Integrity

  • Willingness to learn


Corporate Culture:

  • Fast-paced
  • Student mentality encouraged
  • Performance driven
  • Growth oriented
  • Modern thinking
  • Team based

Responsibilities of our leadership development program include:

  • Deliver daily sales presentations

  • Understand sales, market, and customer trends

  • Acquire new customers and provide customer service to current customers

  • Lead daily sales meeting and train newer sales representatives

  • Oversee a team of 2-15 team members

  • Assist in interviews, onboarding, and basic human resources

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Resilience St. Louis exudes a results-driven, student mentality, and impeccable work ethic approach to marketing and sales. From these skills, we are elated with the rapid growth that is occurring to provide us massive growth and management opportunities.  Professional, active, goal-oriented individuals are encouraged to apply to add to our lively environment.

Skills required

Customer Service
Inventory Control
Encourage Purchase
Process Customer Transaction
Stocks Merchandise
Sales Operations
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Resilience Inc is a management consulting firm in St. Louis, Missouri. We are best known for our fun, professional culture, along with our outstanding results in customer acquisitions for our client. The thing that separates Resilience Inc from the crowd, is the approach we take when engaging customers - we only do it face to face. The old-fashioned way of a smile and a handshake has proven to still be widely successful and allows us to ensure we are providing the BEST quality of service to our customers while representing our client's brands with the utmost respect and integrity.

While we love providing growth to our client, we also LOVE seeing growth happen at Resilience Inc as well. Our team is comprised of individuals who are passionate, loyal, determined, entrepreneurial spirited, and all around good people. We are who we are because of the efforts of our team. Advancement within our company is merit-based and only comes from within. It's an advancement structure most corporations can't compete with and is what will continue setting us apart from others in the St. Louis area!

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