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Customer Service Chat Representative

RPC Company Dallas, TX Full-Time
$11.75/ hour
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Working with Fortune 500 level companies on there different campaigns through chat and over the phones.

  • Maintaining a positive, empathetic and professional attitude toward customers

at all times.

  • Ensure customer satisfaction and provide professional customer support
  • Communicating with customers through various channels of AI and HI.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Acknowledging and resolving customer complaints.
  • Advanced troubleshooting and problem solving skills
  • Strong Verbal and written communication skills
  • Strong mathematical comprehension 
  • Good and clear telephonic voice
  • High Customer Service standards
  • Ability to compile and analyze reports
  • Multitasking capabilities

Recommended skills

Reports
Campaigns
Customer Satisfaction
Verbal Communication
Written Communication
Multitasking

Location

Salary Details

This salary was provided in the Job Posting.
$11.75
Hourly Salary

Career Path

See the next step in your career
Customer Service Chat Representative
$11.75/ hour
Estimated Salary: $71K
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