Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
51c95cab8ce5175e6b6a0aca9d7e97fe

Hotel Front Office Manager

Harper Associates Mackinac Island, MI Full-Time
$38,000.00 - $40,000.00 / year
Apply Now

Hotel Front Office Manager – Evenings

Mackinac Island – Seasonal (March-October)

$800-850/weekly plus housing, utilities and meals included

Harper Associates is in search of an experienced Hotel Front Office Manager to join one of the larger Mackinac Island properties. This position is responsible for overseeing the guest services team and ensuring a quality experience for all hotel guests. This includes supervision of the front desk, concierge, bellmen, porters, and all supervising staff members.

Primary responsibilities:

 Interview, hire, train, problem solve, team communication and recommend discipline and/or termination when necessary

 Resolve guest complaints; anticipate potential problems, address operational issues

 Assist in other areas of the hotel when necessary, acting MOD

 Create schedules, monitor time cards and hours to ensure accurate payroll processing

 Must be able to remain calm and alert, especially during emergency situations and/or heavy hotel activity

 Monitor and maintain the front office systems and equipment to ensure their performance

 Be present in lobby & throughout the resort and create positive guest interactions

 Keep accurate account of the budget for the various areas and monitor labor on a daily basis

 Be the point person for all VIPs arriving to the hotel and touch base with them on a daily basis throughout their stay

 Assist with check-ins and check-outs, cover lunches and breaks for staff, and cover the PBX line when needed

Sarah Slawinski-Marble

Executive Recruiter | Harper Associates

[ Link removed ] - Click here to apply to Hotel Front Office Manager

see above description

Recommended skills

Office Management
Front Office
Scheduling

Career Path

See the next step in your career
Hotel Front Office Manager
$38,000.00 - $40,000.00 / year
Estimated Salary: $71K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.