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Customer Service

Lutheran Social Services Springfield Full-Time
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LSS Affordable Housing communities provides clean and safe independent living housing options in a caring environment to seniors based on income, age and/or disability criteria.


We currently have a FT opportunity for a service coordinator to assist residents in our newly updated Tubman Towers facility.  This position is responsible for assisting residents including assessing resident needs and linking to needed social, medical or community-based services.  This position will also be responsible for coordinating and sponsoring educational events for seniors. 


The ideal candidate will have an associate’s degree in social work, psychology, counseling, gerontology, or other related program and 2-3 years’ experience in social service delivery.  A Bachelor’s degree is preferred. Knowledge of community resources and services is required.  A strong ability to problem solve, organize, and advocate on the behalf of others is essential. 


LSS offers a competitive compensation and benefits package. 


Lutheran Social Services is an Equal Opportunity Employer.  M/D/V/F

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


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Customer Service
Estimated Salary: $64K
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Lutheran Social Services of Central Ohio (LSS) serves thousands of people in need each day in 28 Ohio counties by addressing the four core societal issues of hunger, housing, healing and hope. LSS offers food through the LSS Food Pantries, housing and supportive services through Faith Mission and Faith Housing of Fairfield County homeless shelters, domestic violence services through CHOICES for Victims of Domestic Violence, senior living and health care, affordable housing communities and other services that uplift families and strengthen communities. By serving people in need, we are creating a better world.

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