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Center Director at Catholic Charities Community Services

Center Director

Catholic Charities Community Services Westside Head Start Program, AZ Full-Time
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“Helping our community’s most vulnerable with solutions that permanently improve lives”

 SUMMARY: The Center Director plans, develops, implements and supervises program operations for an assigned Head Start and/or Early Head Start center(s); monitors and ensures center operations are in conformance with Catholic Charities Westside Head Start policies and procedures, licensing regulations, Health and Safety Standard and service area plans. Participates in implementation of engaging and secure learning environments in which children can expand their knowledge and skills through a variety of experiences and interactions that form a foundation for school readiness. Under the direction of an Area Manager, the Center Director has the responsibility for the daily oversight of center operations and all assigned staff. Adheres to and ensures compliance with all federal guidelines (Head Start Performance Standards, Policies and Procedures), all Arizona Child Care Licensing requirements and procedures, and all Catholic Charities policies in providing children and families with Head Start quality services.

DUTIES: Essential duties and responsibilities include, but are not limited to:

• Creates a welcoming, safe and developmentally appropriate environment for the purpose of encouraging the cognitive, physical, social/emotional, and language development of the child and family.

• Oversee and organize the programs, program personnel and activities of an assigned center(s).

• Works with assigned teaching and family service staff and develops, implements and monitors service area and center work plans to achieve assigned goals, objectives and educational outcomes.

• Contributes to the development of and monitoring of performance against the available resources.

• Participates in developing, implementing and evaluating work programs, plans, processes, systems and procedures to achieve Westside Head Starts goals, objectives and performance measures consistent with division quality and service expectations.  

• Responsible for on-going staff supervision and regular, structured supervision meetings to maximize employee performance.

• Monitors staff performance and provides coaching for performance improvement and development.

• Provides day-to-day leadership to ensure a high performance, child and family- centered environment which supports achieving Head Start educational objectives and family service expectations; provides leadership and participates in programs and activities that promote effective parent involvement and positive employee relations environment.  

• Oversees the day-to-day operations of assigned program options; ensures centers are properly staffed in conformance with licensing requirements and adjusts staffing as required; responds to telephone calls and parent visits regarding a wide variety of child and family issues; communicates center activities and program master calendar to staff and parents; ensures cooperative working relationships between staff, parents, volunteers, community partners, specialists and consultants; resolves food service and transportation issues and special needs with applicable managers; assists in coordination of the delivery of meal services, including receiving food, required paperwork, meal production records, food order, inventory, assigning duties to Program Aides.

• Oversees and participates in implementation of daily lesson plans and activities, ensuring they are age appropriate, individualized and culturally sensitive; observes teachers in the classroom and provides feedback; mentors and coaches staff in planning appropriate curriculum and activities; provides technical and problem solving assistance to teachers and other staff; trains staff on curriculum changes and procedures; monitors to ensure timely completion of child observations and assessments; ensures Individual Education Plans are being implemented.

• Promotes parent involvement in center activities; and assists with; planning and conducting parent education/training meetings.

• Ensures the maintenance of up-to-date, accurate center and children’s files; reviews daily and monthly teacher reports; compiles and submits end-of-the-month reporting,  classroom status, meal count, volunteer time, in-kind donation, transportation, and other reports required by funding agencies.

• Fills in for other center staff as required; substitutes in the classroom; portions and prepares children’s meals.   

• Attends staff and program planning meetings; participates in mandatory training sessions.

• Builds community relationships; participates in recruitment and enrollment activities as required.

• Monitors the inventory of site materials, supplies, and equipment; makes purchases for the center, staying within the budget. 

• Inspects and monitors center operations to ensure compliance with Head Start Performance Standards, state licensing requirements and health, safety and fire regulations; adjusts staffing to ensure conformance to applicable licensing requirements; performs mandated inspections of classroom and playground facilities and takes necessary corrective action to ensure that housekeeping/cleanliness standards and permit/license requirements are met.

• Provides guidance and direction to staff to promote an optimal learning environment for children.  

• Participates in staff development activities including in-service, training sessions, and meetings as required.

• Trains new and returning team members as necessary to meet the needs of the employee’s position.

• Ensures staff complete developmental screenings and social/emotional screenings within 45 days of enrollment and accurate documentation of health information.

• Ensures staff monitor children’s progress by documenting and recording all observations necessary to complete on going assessments according to program requirements for the purpose of identifying strengths as well as possible concerns and/or delays. 

• Complies with all Child and Adult Care Food Program (CACFP) guidelines and confirms completion of end of the month CACFP paperwork.

• Ensures all procedures and protocols are in compliance with the Child Care Center Rules Instrument pursuant to A.R.S. 36-891-(F) Form CCL-114. (i.e., changes affecting license, posting of notices, enrollment of children, suspected or alleged child abuse or neglect; staff-to-children ratios, accident and emergency procedures, etc.).

• Coordinates equipment and/or facility repairs via established program procedures; ensures timely completion of repairs to minimize any risk of injury to others and meet state licensing requirements.

• Ensures appropriate teacher-child ratios and minimum state teacher qualifications are met.

• Provides families with information about community organizations and events and encourages their participation and further involvement in community groups and activities to promote building parents as advocates and leaders.

• Includes and involves parents in planning Parent Center Committee meetings and facilitates committee meetings with the Family Support Specialist (FSS)

• Maintains appropriate communication with and seeks out information and assistance from supervisors, managers, other Head Start staff, and parents as needed to provide services and fulfill job responsibilities.

• Understands the requirements of the Arizona Mandatory Reporting Law; communicates and demonstrates the importance of informing a supervisor/manager of any concerns about children and suspicions of child abuse and/or neglect.

• Promotes ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to children, families, and staff.

REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 


• Knowledge of child development theory; specifically early childhood development

• Familiarity with Head Start standards, requirements, goals, objectives, policies, and procedures

• Understanding of A.R.S. 36-891 pursuant to the operation of a state licensed child care facility

• Experience with Arizona Department of Health Services (AZDHS) forms CCL-114 and CCL-324

• Awareness of community resources and available support services for children and families

• Understanding of Head Start Act and Performance Standards preferred


• Leading, directing, managing and supervising employees

• Directing individual and group activities of children and families

• Effectively motivating others; encouraging their participation and engagement

• Managing change and demonstrating adaptability, flexibility, and responsiveness to varying needs and situations

• Critical thinking and resourcefulness to overcome challenges and solve problems

• Using, structuring, and managing time effectively

• Understanding, following, and carrying out written and oral instructions

• Communicating effectively with direct reports, parents and children

• Proper English grammar and usage

• Proficient in Microsoft Office Applications (Word / Outlook)

• Bilingual (English/Spanish) skills preferred; may be required for some positions (Staff receive a 2% base pay differential upon successful completion of a language proficiency assessment)


• Identify opportunities for improved effectiveness or efficiency, lead change and employ innovation

• Work successfully with socio-economically disadvantaged and culturally and linguistically diverse pre-school age children and their parents in a fast-paced environment

• Identify and utilize a variety of materials for use in a pre-school developmental setting

• Read, understand, interpret, and apply rules, regulations, and policies

• Adhere to a structured schedule, adhere to timelines, and meet deadlines

• Maintain confidentiality of personal information and the integrity of the record keeping process

• Stand and/or sit for prolonged periods of time

• Lift children up to 40 pounds and assist them to the bathroom as necessary

• Sit on floor and ambulate over uneven floor surfaces including stairs, steps, and playgrounds

• Other significant physical abilities include lifting/carrying/pulling, stooping/kneeling/crouching, reaching/handling/fingering, talking/hearing conversations and other sounds, near/far visual acuity/depth perception/accommodation/field of vision



a. Must meet one of the following educational requirements:   

• BA or higher degree in Early Childhood Education (ECE).

• BA or higher degree with 18 credits in ECE.

• AA degree in Early Childhood Education (ECE).

• AA degree with 18 credits in ECE.

b. Minimum of two (2) years supervisory experience required.

Credentials, Licenses, and Certifications

• Meets Arizona Department of Health Services (AZDHS) requirements for licensure.

• Possesses or acquires, and maintains, Arizona Department of Public Safety Level One Fingerprint Clearance.

• Approved documentation of a negative result for a tuberculin (TB) skin test or chest x-ray.

• Meets federal Head Start employment requirements including physical examination at hire (and every three years thereafter).

• Possesses or completes verified training in First Aid and CPR (within ninety (90) days of hire) and remains current in the certification.

• Possesses or acquires, and maintains, valid Maricopa County Environmental Services Food Service Worker Certificate.

• Possesses and maintains valid Arizona driver license (An individual must be 21 years of age or older to drive on behalf of Westside Head Start and Catholic Charities Community Services).

• Reliable personal transportation and ability to show proof of current/valid vehicle registration and insurance with minimum of 100,000/300,000 liability coverage.

We Value Diversity!


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