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Bilingual Customer Service Representative at

Bilingual Customer Service Representative

Indianapolis, IN Full Time
$18.00/Hour
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Ajilon is currently partnered with a client to find a Bilingual Customer Service Representative for one of the largest healthcare networks in the Indiana! You must be local to the Indianapolis region to come onsite once or twice a month, but you will be working remotely otherwise.


Qualifications:

  • Must be bilingual
  • Previous experience in a customer service or hospitality environment is preferred
  • Must be able to exhibit great customer service and communication skills

Responsibilities:

  • Receive a high-volume amount of calls inquiring about medical billing information and other patient questions
  • Maintain a compassionate mindset when partaking in communication with patients to ensure a high level of customer engagement and care
  • Forward any concerns to the appropriate departments or supervisors when needed and in a timely manner 

Work Hours: 10:30 AM to 7:00 PM M-F (40 hours per week)


Recommended Skills

  • Customer Service
  • Verbal Communication
  • Written Communication
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