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400 South Hope Street
Los Angeles, CA 90071
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Ogletree Deakins • Los Angeles, CA
Posted 2 days ago
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Our Learning & Employee Development department has the opportunity for an experienced Learning Specialist to join the firm. The location for this position is open to our offices in California, Washington, Nevada, or Oregon. The Learning Specialist will work with the Firm’s Administration, Office Administrators and under the direct supervision of the Senior Manager, Learning & Employee Development to provide a wide variety of learning experiences to Ogletree Deakins practice assistants, paralegals and attorneys on their core software applications and soft-skills training needs. Ogletree Deakins consists of 45+ offices throughout the United States, the Virgin Islands and Europe, so extensive travel may be required.
Successful job applicants will be able to perform these essential functions with or without reasonable accommodations.
Seek, recommend, and deliver cost effective training to improve the quality of the work product and the efficiency of the employees with the least additional cost.
Prepare teaching materials for and is an expert user of the core software used by ODNSS practice assistants, paralegals and attorneys.
Deliver consistent, quality training experiences via all training modes currently used at ODNSS, including live settings, web/phone conferences, phone/remote computer access, and online eLearning.
Identify groups and individuals who could benefit from participating in a learning event.
Research, develop and write end-user documentation, including Frequently Asked Questions (FAQ), Quick Reference Cards (QRC), and usage Tips for core software and soft-skills.
Assist the Learning Solutions Developer in editing, customizing and proofing training materials in the Firm’s Learning & Employee Development (and e-Learning) Library.
Provide updates to the Firm’s Ogletree Deakins University (ODU) database.
Provide unstructured customer service training services such as Lunch & Learn sessions, post-learning Floor Support, and web/phone conference Q & A sessions.
Prepare evaluations and descriptions of training events, including user response, workflow observations, and follow-up / support considerations.
Assist in documenting technology usage in the workflow of practice assistants, paralegals and attorneys.
High school diploma required; 2- or 4-year college degree preferred.
Minimum 5 years of work experience as a law firm Learning Specialist (or Trainer).
Advanced skills in and understanding of computer applications and systems is required.
Proven experience that demonstrates abilities and interest in assisting others to overcome computer problems and/or workflow issues.
Experience training end users on soft-skills topics (i.e., Communication, Time Management, Proofreading, etc.), is preferred.
Highly self-motivated and require minimal direct supervision.
Please note, we are not working with outside recruiters for this position.
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.
To apply for this position, please submit your application through the APPLY NOW button on the top of the page. If you have any questions about this opportunity, please reach out to Sarah Haywood at [Click Here to Email Your Resumé] with “Learning Specialist” in the subject line.
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. The firm has 850 lawyers located in 53 offices across the United States, Canada, Europe and Mexico. Ogletree Deakins has been named a “Law Firm of the Year” for eight consecutive years by U.S. News – Best Lawyers® “Best Law Firms”. In 2019, the publication named Ogletree Deakins its “Law Firm of the Year” in the Employment Law category. In addition to handling labor and employment law matters, the firm has thriving practices focused on business immigration, employee benefits, and workplace safety and health law. Ogletree Deakins represents a diverse range of clients, from small businesses to Fortune 50 companies.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm.
Equal Opportunity Employer.