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  • Las Vegas, NV 89109

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Customer Service Rep Call Center

BCforward • Las Vegas, NV

Posted 1 month ago

Job Snapshot

Other Great Industries

Job Description

Job Title: Customer Service Rep Call Center

Job Location: LAS VEGAS, Nevada. 89109

Job Estimated Duration: 4 Months Contract.

Job Requirements



Compiles payroll data, entry of data, and reconciliation of errors and prepares payroll reporting data for the Payroll Analysts Team to maintain payroll records.





1.Ongoing and energetic personality to handle employee payroll inquires.

2.Must speak with the utmost phone etiquette.

3.Researches required employee information using available resources.

4.Handles and resolve employee payroll grievances.

5.Ability to identify and escalate priority issues.

6.Provides internal customer service by obtaining employee information and guiding towards a resolution.

7.Must have the ability to multi-task.

8.Ability to recognize when follow-up is required with internal customer.

9.Contact business or private individuals by phone.

10.Must have strong listening skills.

11.May be asked to perform various other clerical tasks.

12.Maintains client confidence and protects operations by keeping information confidential



  • High School Diploma required.
  • Minimum two years of phone or customer service preferred.
  • Payroll experience preferred.



  • Knowledge of computer software; MS Excel, Access, and Project, Infinium.
  • Attention to detail and numerical skills.
  • Excellent communication skills and attitude.




  • Computer work
  • Walking/standing/lifting/sitting
  • Interaction with other departments
  • Skill/Experience/Education
  • Mandatory
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