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Immediate Hire || Customer Service at Reverie

Immediate Hire || Customer Service

Reverie Chicago, IL Full Time
$31,200 - $43,680/Year
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The role is to provide outstanding customer sales and service on a face to face basis to our customers and clients alike.

You will promote our clients products & services, deal with any enquiries from existing customers relating to their accounts, order products and services where applicable, renew subscriptions and open new accounts where necessary.

Responsibilities:

  • Handle questions and product inquiries from customers

  • Recommend appropriate products/services/plans based on the customer's needs

  • Handle product returns, complaints and other customer requests

  • Ensure accurate data capture of all information from customer/client

You will be providing pleasant and professional face to face follow-up services to customers in accordance with sales and service guidelines established by the Client. It is imperative that all sales targets and goals set are not only met but exceeded on a daily basis. KPI’s are essential to every business to ensure productivity is at the highest standards. Key KPI’s to be met for tis role include:

  • Sales

  • Quality

  • Productivity

  • Time management

Does this sound like you?

Are you looking for a career?

Have you got the drive to succeed?

If the answer to all of the above is   YES   we want to hear from you! Please send a copy of your resume to the management team   for consideration. Good luck!

Recommended Skills

  • Customer Service
  • Explain Product Feature
  • Help Customer
  • Identify Customer Need
  • Resolve Customer Issue
  • Retention Management
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