Looking for Counter Sales Managers with GRIT!
Join our team of "Sales Pros” and develop your career with a growing national company
As a Counter Sales Manager, you grow value-added revenue by engaging rental sales associates and guests. Focusing on coaching performance and demonstrating leadership, you will develop a culture to maximize your income and the profitability of the company. The position works closely with the General Manager and Director of Sales in optimizing the guests’ experience and revenue growth of the location.
Support and motivate employees through coaching the daily productivity of front-line sales associates
Develops onboarding personnel, through our MPS program
Lead by example demonstrating the NPS2 sales and customer service process, by completing guest transactions as needed throughout the workday
Engage incoming guests in line to build a relationship and determine qualifying information
Ensure the image of the locations customer-facing areas meets company standard.
Monitor all rental associates to make sure the company standards of Yield and NPS are maintained
Follow all company policies and procedures
Monitor all sales activity of the location, formulate action plans and monitor ways to improve results
Creates Weekly Sales and Customer service reports
Participate in all phases of Human Resources Management, working with the General Manager and Director of Revenue including but not limited to, recruiting, discipline, training, performance reviews, and scheduling
Address and respond to customer issues, follow up on guest sale-related surveys
High school diploma (or GED equivalent); college degree preferred
Minimum of two years’ experience managing frontline staff in a sales and customer service environment
Previous experience as a manager or supervisor with a rental car company a plus but not required
Excellent managerial/supervisory skills
Strong customer value-added sales skills
Ability to evaluate employee and customer needs
Strong time management, attention to detail and ability to work in a fast-paced environment and handle multiple tasks, as well as resolve recurring and some irregular problems
Ability to handle and solve problems in a professional manner
Ability to work and succeed in a multicultural environment
Solid salary base and monthly incentives
Benefits: Medical, Vision, Dental, 401k
Paid Training and Career Development Opportunities
Paid Time Off, Vacation Time and Paid Holidays
A Collaborative, fun, and family-oriented work environment
Great Company Culture and an Awesome Management Team!