Premier Workforce, Inc. is seeking a highly organized Customer Service/Administrative Assistant with excellent communication skills and an upbeat attitude to join our team! Must be highly motivated with past customer service and administrative assistant experience. Must be able to work both independently and as part of a team. WILLING TO TRAIN THE RIGHT CANDIDATE.

Our busy company is looking for someone that can provide excellent customer service, manage a high volume of customer requests via phone, email and fax while maintaining accuracy, efficiency and a positive attitude. Engage with team members to execute client requests, complete tasks efficiently, coordinate inbound requests from clients and coordinate meetings for internal/external team members. Strong communication skills are essential. Home-based position.

Administrative Functions

Coordinates call schedules

Maintains master copy of the call schedules as directed

Distributes call schedules to necessary parties with changes

Communicates with answering service regarding changes in group

Assists in recruiting candidates for open positions

Reviews applications and resumes to select applicants

Conducts screening interviews for Directors for open positions

Performs reference checks on prospective employees

Manages work flow within the department

Answers incoming phone lines and handles messages

Oversees Admin B office inventory and generates purchase requisitions

Distributes incoming and outgoing mail

Distributes incoming faxes

Records PTO requests and distributes signed copies to appropriate staff

Delivers Access Agreement forms to IT

Produces memos, spreadsheets, forms and letters utilizing various software products

Organizes and maintains Director’s files and department manuals

Researches invoices as required by Directors