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Customer Support Representative job in Pueblo at Global Callcenter Solutions

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Customer Support Representative at Global Callcenter Solutions

Customer Support Representative

Global Callcenter Solutions Pueblo Full-Time/Part-Time
$12.32/Hour
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Inbound & Outbound Customer Support Representative - with option to work remotely

We are hiring! Global Callcenter Solutions provides the world’s largest cable TV companies with creative marketing solutions and various types of support. We are looking for individuals to fill full time and part time inbound and outbound Call Center Representative positions with the option to work remotely after training and nesting period. We are currently offering a $250 Hiring Bonus to all applicants who successfully complete 60 days of employment. Starting pay is $12.32/hour.

Open Position:

Inbound/Outbound Support: Receiving inbound or making outbound calls to customers or field sales representatives and assisting them with order entry, product information, technical issues, or questions regarding their account.

We Offer:

  • Excellent work environment
  • Team based projects
  • Dynamic training
  • Aggressive bonuses and incentives
  • Health insurance
  • Overtime opportunities
  • Room for career advancement

Requirements & Skills:

  • Proficient with computers and the internet
  • Enjoy the challenges associated with a fast paced work environment
  • A strong focus on exceeding customer expectations
  • Excellent communication and phone skills
  • A positive attitude with the ability to multi-task
  • Desire and ability to work in a call center environment

Drug Screening and Criminal Background checks apply.

Equal Opportunity Employer

If interested, submit your application with us online at [ Link removed ] - Click here to apply to Customer Support Representative or come in to our Employee Relations Center at 224 W. 2nd Street with your resume to apply in person. Once you have submitted your application, please call into our Employee Relations Center at

719-941-8232
to proceed with scheduling your interview. If you have already submitted an application with us previously, pl ease also call in to our Employee Relations Center at
719-941-8232
to follow up with your application or to check on your rehire status.

We look forward to hearing from you!

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

Customer Service
Explain Product Feature
Help Customer
Identify Customer Need
Resolve Request
Retention Management

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