- Supervise a team of Direct Sales Representatives (DSRs).
Essential Duties and Responsibilities: - Supervise a staff of DSRs and participate in hiring, training, coaching and performance management. - Accountable for the DSR team's achievement of bi-weekly/monthly sales goals. - Responsible for ensuring that the DSRs are knowledgeable of and comply with company policies, procedures and practices. - Maintain a thorough knowledge of the Company’s services and pricing structures and ensure that the DSRs have a working knowledge of the same. - Provide sales coaching and training on an individual basis and through regular team meetings to improve sales results and drive targeted profitable growth. Activities may include “ride-along” with sales personnel to provide training and coaching, as well as going on customer appointments. - Meet regularly with sales personnel and management to review sales activity, customer retention and relationship activities, competitive challenges, review sales performance compared to goal, and identify and/or address training needs.
Knowledge, Skills and Abilities: - Excel, Basic Computer Skills
Other Job Specific Skills: - Candidates with telecommunications sales backgrounds are likely to be successful. Minimum travel required, Strong organizational skills are required but must be able to work a flexible schedule which includes evenings and weekends.
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