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Intake Specialist at Mack & Associates, Ltd

Intake Specialist

Mack & Associates, Ltd Chicago, IL Full-Time
$35,000.00 - $50,000.00 / year
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A nationally renowned law firm specializing in medical malpractice is seeking a professional and highly detailed Intake Specialist to add to their firm in Chicago. The Intake Specialist will be responsible for screening a high volume of calls, answering prospective client inquiries, and providing additional information about the firm. This is a great opportunity to work for a successful law firm with room for growth! The salary for this role is $35-50k.  

Responsibilities of the Intake Specialist:

  • Answer and screen a high volume of calls; address and answer all inquiries
  • Assist potential clients via phone, email, and in person with professionalism and empathy
  • Collect client information, draft summaries, and upload information into firm’s database
  • Work closely with the intake department, vetting the claims of prospective clients
  • Additional tasks and projects as assigned

Requirements of the Intake Specialist:

  • Bachelor’s degree; nursing or healthcare related degree highly preferred
  • 1-2 years’ experience working in a medical setting
  • Proficient in Microsoft Office
  • Impeccable communication skills, both verbal and written
  • Strong ability to multi-task and prioritize in a fast-paced environment
  • Highly organized and detail oriented
  • Self-starter with excellent initiative

P-6

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Job ID: P-6

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