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Customer Service – Call Center - Second Shift
Customer Service - Call Center -- 2nd Shift
PrideStaff, a national staffing company, is seeking enthusiastic, Customer Service Representatives to work on a temporary to hire basis with our clients. Our Northern Kentucky office is supporting several great clients who have a variety of needs. Our clients are seeking poised, positive people to represent them with their clients – as you are often the voice of the company to their customers.
This is a full-time opportunity with a great company, who has good benefits..
These positions are Mon-Friday five days a week. After you are trained the first week, if you can not work everyday during the week, you can pick up a weekend shift to get close to 40 hours.
3:00p-11:00p Mon-Fri; May have an occasional Saturday shift (during the day).
Class expected in early January.
The Customer Service Representative will work in a call center environment and will receive inbound as well as outbound calls to customers. Apply now so you are pre-screened and ready to be presented when these needs come up!
Customer Service Representative - Call Center
Job Responsibilities
As a Customer Service Representative, you will receive inbound calls from customers of our client
Additional responsibilities for the Customer Service Representative will include:
- Represent the company well by handling customer needs
- Enter customer information in the system and identify and escalate priority issues
- Completing call log and producing call reports
- Provide follow up customer calls when necessary
Customer Service Representative - Call Center (Entry Level)
Job Requirements
As a Customer Service Representative you must have at least 1-3 years’ experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.
Additional requirements for the Customer Service Representative will include:
- Good data entry / typing skills and computer skills
- Some experience selling products
- Flexibility in your work schedule, as some of these positions are first and second shift and/or require some week-ends
- A High School Degree or equivalent
- A clear criminal background check and drug test
- Must be age 18 or older
Customer Service Representative - Call Center (Entry Level)
Benefits
At Pridestaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Customer Service Representative a comprehensive benefits package!
Benefits available to the Customer Service Representative include:
- Medical Insurance
- Dental insurance
- Competitive Salary
Customer Service Representative – Call Center (Entry Level)
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