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Property & Casualty Customer Service Representative

Western Mutual Inurance San Antonio, TX Full-Time
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Western Mutual Insurance Company provides homeowners insurance throughout the Southwestern United States.  We have over 70 years of experience in providing excellent customer service and we continue to grow. We have been named among Ward’s Top 50 Property Casualty Insurers.

Our constant endeavor in employee relations is to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.

We’re looking for a full time Property & Casualty Customer Service Representative to join our team in our Scottsdale office. Applicants must be articulate, professional, and team players with the ability to handle multiple tasks.

The job involves responding to customer inquiries via phone, internet, mail and on-line chat including requests for changes to their insurance, endorsements, questions about their homeowners insurance coverage, mortgagee changes and other insurance related inquiries. Our customer service department is fast-paced and highly automated. The ideal candidate will have knowledge of homeowners insurance policies, excellent customer service skills, a positive service minded personality, patience and excellent listening and communication skills.

Candidate must have knowledge of and experience with basic automated systems; excellent customer service skills (friendly, positive, helpful)

 A Property/Casualty Insurance License is highly preferred

Bilingual English/Spanish (fluent) is preferred

Experience in an automated call center is preferred.

We offer a competitive salary and a full benefits package including a Profit Sharing Plan, 401k Plan and Bonus Plan.

Please submit your resume including salary requirement for consideration.

NON SMOKING OFFICE

Recommended skills

Insurance
Spanish Language
Friendliness
Insurance Policies
Customer Service
Stress Management

Location

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$47K
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Property & Casualty Customer Service Representative
Estimated Salary: $65K
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