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Sales Representative (Countertop & Slab Sales)

MSI West Chester Township Full-Time
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·         Develops relationships with large architectural firms, design firms and specifies MSI materials.

·         Develops relationships with large commercial contractors, developers, and specifies MSI materials.

·         Presents MSI products, such as Natural Stone, Slab, Tile, Hardscape, Porcelain tile/pavers, Mosaics and Quartz.

·         Understands our products, our market competition and how to position products to overcome these factors.

·         Identifies top architectural & design firms (including commercial sectors) in the market, and performs product knowledge luncheon with firms.

·         Manage displays, samples, and selling tools for customer availability.

·         Understand retail business financials to consult with dealers on retail pricing, advertising, promotions and ROI.

·         Quote prices, discuss credit terms and prepare sales contracts for customer orders.

·         Estimate date of delivery to customer, based on knowledge of company’s delivery schedules.

·         Review and analyze various sales reports to identify sales potential with current customers and new customers.

·         Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product.

·         Research and analyze customer needs and demands based on market information.

·         Investigate and resolve customer claims/problems with deliveries, returns and credits.

·         Attend trade shows throughout the year as required.

·         Travel 40% - 80% locally, occasionally nationally and/or internationally.

·         Perform additional duties as required and or requested.

·         Strong math skills calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume.

·         Ability to determine solutions for customers.

·         Must be results-oriented and able to work both independently and within a team environment.

·         Intermediate computer proficiency.

·         Valid driver’s license.


·         Bachelor’s Degree required

·         Minimum of 2 years of related industry experience; must have experience with commercial sales targeting large commercial contractors, and developers.


·         Excellent sales and negotiation skills

·         Good communication and people skills

·         Confidence and motivation to work toward targets

·         Good organizational and time management skills

·         Ability to work well alone or within a team

·         Demonstrated aptitude for problem solving

·         Resilience to deal with customers who turn you down

·         Bilingual in Spanish a plus

If you possess the required skills and experience, we would love to meet you!

You can learn more about us online at www.msisurfaces.com or submit your resume at https://www.msisurfaces.com/careers/Search?ln=Cincinnati%2C+OH

Employment is contingent upon successful completion of background check, drug test, and physical exam.

Only candidates meeting the minimum requirements will be considered for this position. Please do not apply unless you meet all requirements.

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Job ID: 13819


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Founded in 1975, MSI is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI also maintains 19 distribution centers across the United States and Canada. MSI’s product line includes an extensive offering of natural stone, porcelain, ceramic, glass and quartz products imported from 36 countries on six continents. MSI imports over 35,000 containers per year and manages an inventory of over 75 million square feet, including hundreds of thousands of slabs of natural stone and quartz. In addition, MSI has purchasing offices in India, China, Brazil, and Turkey.

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