Now hiring Call Center Representatives in Lincoln, RI. The Call Center Representative would be working for a Fortune 50 company and has career growth potential. This would be full time / 40+ hours per week with benefits available after 90 days.
Call Center Representative Highlights
The pay for this position starts at $13 per hour
This position requires availability from 7am to 12am
This is a temporary position to support HR needs during the COVID-19 crisis. There may be potential to hire on permanently
Call Center Representative Job Duties
Accountable for the delivery of outstanding support through a strong commitment to colleague needs with a demonstrated commitment to adhering to service levels, first call resolution and overall colleague satisfaction.
This position requires the timely and efficient response to colleague inquiries regarding the coronavirus (COVID-19).
Responsible for using HR systems and knowledge material to respond to inquiries, document and escalate cases as needed. All required training will be provided and supported.
Respond to leave of absence inquiries regarding quarantine protocol due to the coronavirus (COVID-19).
Open leave cases for colleagues who must be placed in quarantine based on the established quarantine protocols.
Utilize software to initiate and respond to leave of absence requests for personal leaves, health leaves and quarantine cases.
Communicating to colleagues, HR team members as well as managers / supervisors and other key stakeholders either verbally and / or in writing.
If you think this Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! David Banks
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