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COVID-19 HR Call Center Representative

A-Line Staffing Solutions Lincoln, RI Full-Time
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Now hiring Call Center Representatives in Lincoln, RI. The Call Center Representative would be working for a Fortune 50 company and has career growth potential. This would be full time / 40+ hours per week with benefits available after 90 days.

Call Center Representative Highlights

  • The pay for this position starts at $13 per hour
  • This position requires availability from 7am to 12am
  • This is a temporary position to support HR needs during the COVID-19 crisis. There may be potential to hire on permanently

Call Center Representative Job Duties

  • Accountable for the delivery of outstanding support through a strong commitment to colleague needs with a demonstrated commitment to adhering to service levels, first call resolution and overall colleague satisfaction.
  • This position requires the timely and efficient response to colleague inquiries regarding the coronavirus (COVID-19).
  • Responsible for using HR systems and knowledge material to respond to inquiries, document and escalate cases as needed. All required training will be provided and supported.
  • Respond to leave of absence inquiries regarding quarantine protocol due to the coronavirus (COVID-19).
  • Open leave cases for colleagues who must be placed in quarantine based on the established quarantine protocols.
  • Utilize software to initiate and respond to leave of absence requests for personal leaves, health leaves and quarantine cases.
  • Communicating to colleagues, HR team members as well as managers / supervisors and other key stakeholders either verbally and / or in writing.

If you think this Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!
David Banks

(877) 782-3334
ext. 269
[ Email address blocked ] - Click here to apply to COVID-19 HR Call Center Representative

Call Center Representative Job Requirements

  • 1 year of call center experience
  • High School Diploma or equivalent
  • Attendance is mandatory for the first 90 days

Call Center Representative Preferred Qualifications

  • 2+ years' call center experience preferred
  • HR experience is preferred

Recommended skills

Recruitment
Training
Communication

About the company

Career Path

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COVID-19 HR Call Center Representative
Estimated Salary: $72K
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