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Company Contact Info

  • Industry, CA 91748
  • Gloria Soto

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E-Commerce Customer Service Representative

Chartwell Staffing Solutions • Industry, CA

Posted 2 months ago

Job Snapshot

Full-Time
$12.00 - $13.00/Hour
Other Great Industries
Customer Service

Job Description

Position Description and Qualifications:

  • Interact with customers to provide information in response to inquiries regarding our products
  • Resolve complaints from customers regarding billing charges, damaged goods and specific fitments our products.
  • Require to follow up with customers inquires from voice messages and backorder list.

requires to handle inbound and outbound calls

  • Research customers vehicle information/product information.
  • Calls and emails customers on backorder list
  • Sends and distributes mail from USPS
  • Answer multiple phones and filters calls. Transfers calls to corresponding departments
  • Screen all visitors and guests before allowing acess into buildings. greets visitors and gusts and maintains log.

Chartwell provides one of the most comprehensive benefits packages in the industry to our employees. Benefits include:

  • Medical
  • 401(k) Plan
  • Skills Training
  • Referral Bonuses
  • Weekly pay with direct deposit

Chartwell is a leader in matching great people with meaningful work. We connect over 10,000 associates with our business clients each day through our 36 offices across the United States. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, we offer employment opportunities at any stage in your professional career. Chartwell offers benefits including 401(k), Medical and weekly pay with direct deposit!

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Job Type: Full-time

Salary: $12.00 to $13.00 /hour

Job Requirements

Desired Experience:

  • Must be able to work a minimum of 30 hours a week
  • Must have at least 1-year experience in customer service
  • Microsoft Office applications experience.
  • Strong communication skills (written and verbal) and problem-solving/analytical skills.
  • Able to effectively present information and responds to questions from manger, employee and vendors.
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