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Technical Program Manager III (Account manager)

ICONMA Mountain View Contractor
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Location: Mountain View, CA

Duration: 1 year


xWS (Extended Workforce Solutions) launched with ambitious goals to change the contingent workforce environment at client. We are looking for a strong temp Operations/ Program manager to help to assist with our goals for 2019.

Overall Responsibilities:

**Technical Focus**

- Apply process and technical enablement knowledge to analyze and solve problems including design of technology solutions and integration of new technology and/or process

- Develop and implement new programs in partnership with current and/or future tools, systems and tech partners (ex: VMS system enhancements, integrations between current tool and additional features offered by internal or external partner platforms)

- Understand the ecosystem and identify opportunities for improvement

- Create and develops project/program scope and schedules.

- Consult on/presents recommendations to senior managers on solutions and influences final decisions

- Develop and maintain relationships with key stakeholders & leaders.

- Change management

- Apply analytical skills suggest solutions and rationalize change.

- Lead brainstorming sessions to gather requirements.

- Conduct weekly project meetings.

- Communicate project status.

- Create and redesign processes.

- Work with a Global, distributed team to deliver operational excellence.



Key Skills Required:

Bachelor's degree in any field 8-10 years of experience in one of the following: Project management/ operations managing a large vendor engagement Experience in implementing or enhancing business systems such as Applicant Tracking Systems, Vendor Management Systems or other HR workflow and process tools Functional or consulting experience in the context of HR Business systems 3-4 years’ experience focused on data driven process improvement Experience using workflow process technology (Visio, client Sheets, Docs, etc) Extremely strong customer centric mindset Solutions and client service-oriented, with an emphasis on creativity and relationships Strong process orientation, capable of creating new processes, or significantly redesigning existing processes to align with changing business requirements Very strong data analytics/ insights. Ability to draw inferences and insights, highlight trends, and correlate causal factors with end outcomes Stakeholder management and ability to influence key stakeholders - Comfortable with a high degree of ambiguity Proven change management skills with attention to detail and the ability to prioritize and work well in an environment with competing demands Ability to work in a team environment with a high sense of urgency Exceptional written and verbal communication skills as well as strong interpersonal skills. Part of the role would include creating process maps/ documentation


Nice to Have Skills:

- PMP Certification

- Six Sigma (Black Belt), Experience with Agile methodology

- Experience of partnering with a global team/ Contingent workforce

- Experience from within a Tech organization


  • Health benefit

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Skills required

Problem Solving
Project Management
Team Building
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Job ID: 19-10887


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ICONMA is a consulting firm providing Professional Services and Solutions to Fortune 1000 customers nationwide in various industries including: Automotive, Bio-Tech, Communications, Defense, Financial Services, Food and Beverage, Healthcare, Insurance, Logistics, Manufacturing, Pharmaceutical, Retail, Technology, Telecommunications and Utilities.

ICONMA is a Certified "Woman-Owned Business Enterprise", certified by Women’s Business Enterprise National Council (WBENC) and National Women Business Owners Corporation (NWBOC).

ICONMA was founded on the principle that success is derived from delivering high quality service while being responsible, flexible, and innovative. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner.

We measure success by the success of our customers. As a business partner, we know that world-class service and cost effective solutions are the primary keys to success. ICONMA uses technical expertise and business knowledge to help customers achieve these objectives.

Nationwide presence helps ICONMA support clients with multiple locations. We help organizations operate more productively; improve profitability, top-line growth, customer service and cost management by providing:

  • Full Range of Specialized Staffing Services and Solutions including: Managed Resources, Individual Consulting, Contract to Hire, Direct Hire, Payroll Services and On-site Management.
  • Extended Offshore Staffing Program
  • Project Delivery

Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage. Our complete line of staffing services offer high-level professionals with the skills our clients require in various areas including:
  • Information Technology
  • Engineering
  • Finance/Accounting
  • Digital Interactive Design

We provide consultants for:
  • Long or short term opportunities
  • Contract-to-Hire opportunities
  • Direct Hire opportunities

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