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Healthcare Customer Service Rep

IDR Brentwood Full-Time
$14.00 - $16.00 / hour
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IDR is looking for Health Services Customer Service Representative to join one of our healthcare clients in Brentwood, TN. If you are looking for a great opportunity to join an established organization and work with a growing team, please apply today!


Position Overview for the Health Services Customer Service Representative:

  • Enter appropriate data into databases and check for any discrepancies 
  • Process incoming faxes and emails
  • Preform authorizations for various patient needs
  • Review member benefits and eligibility

Required Skills for the Health Services Customer Service Representative:

  • 1+ years of Customer Service related experience
  • Healthcare experience and understanding of HIPAA regulations
  • Verbal and Written Communication abilities
  • Ability to catch mistakes on the front-end
  • Must be a Self-starter
  • Basic knowledge of computer applications like MS Outlook or any other data entry software

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 6 years in a row

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$15
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Healthcare Customer Service Rep
$14.00 - $16.00 / hour
Estimated Salary: $64K
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Job ID: BHJOB6470_14318

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IDR has risen to the top of the IT staffing industry because we do anything and everything to take care of our clients. We consistently contribute to our client’s goals. IDR has carved out a great reputation and we’ll prove it to you. Our integrity and commitment to excellence is established consultant-by-consultant and project-by-project. We invite you to learn more about our IT services and what clients have to say regarding our work.

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