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Desktop Support at ApTask

Desktop Support

ApTask Weehawken, NJ Contractor
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             Answer phone call and respond to tickets

             Citrix, Good for enterprise, or Active Directory is a plus

             Windows 7 navigation skills

             Basic understanding of computer networking

             Monitor, speaker, mice and keyboard troubleshooting, ETC.

             Answer inbound calls from our internal clients at the branches.

             educate clients on account services and capabilities

             have basic computer troubleshooting skills for tier 1 support and document and ticket calls.

             Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks

Recommended skills

Navigation
Complex Problem Solving
Active Directory
Microsoft Windows
Computer Networks
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