The Residential Inside Sales Consultant works in a high-volume sales environment utilizing a proven advanced sales strategy. Our new Kinetic sales processing technology is simple, easy to use, and helps capitalize on selling opportunities effectively and efficiently. Our Sales Consultants can thrive in our team environment and we demand that you have fun at work.
Responsibilities include (but are not limited to) diagnosing needs and offering solutions to new and existing customers that meet their communication and entertainment needs, making outbound sales calls to new and existing customers, processing customer bill payments accurately and timely, ordering and stocking equipment and supplies, performing all cash policy related duties, merchandising retail store, following all operational policies and procedures, carrying out store upkeep activities and performing other duties as assigned or as business needs demand.
Handle inbound calls in a fun sales center environment
Deliver customized home solutions to new and existing customers
Update customer accounts through computer-based systems
Willingness to gain and maintain product and service knowledge
Perform other duties as assigned
Ability to speak clearly and articulate steps to non-technical customers
Excellent verbal and written communication skills, telephone voice, and telephone etiquette
Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment
Project a positive, professional attitude along with a confident and outgoing
Special Requirements/ Certifications
Ability to interact positively with customers, self-motivated to achieve sales targets for monthly quota, strong communication skills and the ability to consistently provide a high level of customer service. In addition, candidate must be able to work independently without close supervision and work assigned work schedule.
1+ year of sales and/or telecommunication experience.
High school diploma or equivalent and 6 months to 1 year sales or customer service experience.
College degree preferred with an emphasis in Sales or Marketing.
College hours or a college degree may be substituted for some experience as deemed appropriate.
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.