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Inside Sales Representative

American Cybersystems, Inc. (ACS Group) Charlotte
$8.00 - $13.50 / hour
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Role : Residential Inside Sales Associate

Location : Galleria Blvd, Charlotte NC 28270

Duration : Temp to Hire

Job Summary

The Residential Inside Sales Consultant works in a high-volume sales environment utilizing a proven advanced sales strategy. Our new Kinetic sales processing technology is simple, easy to use, and helps capitalize on selling opportunities effectively and efficiently. Our Sales Consultants can thrive in our team environment and we demand that you have fun at work.



Responsibilities include (but are not limited to) diagnosing needs and offering solutions to new and existing customers that meet their communication and entertainment needs, making outbound sales calls to new and existing customers, processing customer bill payments accurately and timely, ordering and stocking equipment and supplies, performing all cash policy related duties, merchandising retail store, following all operational policies and procedures, carrying out store upkeep activities and performing other duties as assigned or as business needs demand.

  • Handle inbound calls in a fun sales center environment
  • Deliver customized home solutions to new and existing customers
  • Update customer accounts through computer-based systems
  • Willingness to gain and maintain product and service knowledge
  • Perform other duties as assigned


  • Ability to speak clearly and articulate steps to non-technical customers
  • Excellent verbal and written communication skills, telephone voice, and telephone etiquette
  • Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment
  • Project a positive, professional attitude along with a confident and outgoing


Special Requirements/ Certifications

  • Ability to interact positively with customers, self-motivated to achieve sales targets for monthly quota, strong communication skills and the ability to consistently provide a high level of customer service. In addition, candidate must be able to work independently without close supervision and work assigned work schedule.


Minimum Requirements

  • 1+ year of sales and/or telecommunication experience.
  • High school diploma or equivalent and 6 months to 1 year sales or customer service experience.
  • College degree preferred with an emphasis in Sales or Marketing.
  • College hours or a college degree may be substituted for some experience as deemed appropriate.

Recommended skills

Self Motivation
Selling Techniques
Professional Attitude


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Inside Sales Representative
$8.00 - $13.50 / hour
Estimated Salary: $88K
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