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Job Requirements

Qualifications/Experience:
• High School Diploma or Equivalent.
• Maintain a cheerful, positive and respectful attitude.
• Excellent organizational and interpersonal skills.
• Good telephone, computer, and typing skills. Experience in a medical setting preferred.
• 1-year experience as medical receptionist preferred.
Must be Bilingual in English & Spanish

EOE. M/F/Disability/Veteran

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Appointment Specialist

IMC Health Miami Full-Time
$13.00/ hour
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IMC Health seeks a Bilingual (English / Spanish) Appointment Specialist to fulfill the vacancy at our Corporate office.

PRIMARY FUNCTION: Appointment Specialists work alongside our medical center staff. They are responsible for providing outstanding customer service and scheduling patients medical appointments at our centers.
POSITION LOCATION: 1000 Waterford Way, Miami, FL 33126
SCHEDULE: Monday through Friday 8:00am to 5:00pm

Essential Duties and Responsibilities:
• Answer incoming calls in a courteous & professional manner
• Scheduling appointments in person or by telephone, send reminders and follow up on no shows.
• Screen calls
• Receive and convey messages electronically, in writing and verbally
• Schedule appointments according to office scheduling policies
• Interact effectively with staff and clients in order to maintain a professional working environment.
• Mark patients accordingly in-Patient Tracking System
• Maintain work area in neat and orderly manner
• Participate in staff & educational meetings
• Applicants must have the ability to learn and practice office procedures, policies and protocols.
• Applicants are required to have a command of the English and Spanish language and be proficient with grammar, spelling and verbal skills in order to communicate with patients, providers and staff in written and oral communications.
• Applicants must be proficient in Microsoft Office and knowledgeable with computers, scanners, faxes, etc.
• Other duties as assigned.

Qualifications/Experience:
• High School Diploma or Equivalent.
• Maintain a cheerful, positive and respectful attitude.
• Excellent organizational and interpersonal skills.
• Good telephone, computer, and typing skills. Experience in a medical setting preferred.
• 1-year experience as medical receptionist preferred.
Must be Bilingual in English & Spanish

EOE. M/F/Disability/Veteran

Recommended skills

Spanish Language
Multilingualism
Typing
English Language
Office Procedures
Friendliness
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Since 2004, IMC Health has provided a place for excellence in healthcare services grounded in a family-oriented, all-inclusive and comfortable environment. Our comprehensive medical home model focuses on preventative, acute, and chronic healthcare delivery, resulting in improved patient outcomes for adults and children. Because we understand the needs of the communities we serve, our centers are designed to embrace the diverse nature of the surrounding culture.

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