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Retail Sales Representative

Riverway Business Services Houston Full-Time
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Position Summary:

As the Retail Sales Representative you will be responsible for identifying and managing business relationships with new electricity customers in the Texas market. Will identify prospects face to face and sell new electricity products and services within a designated sales territory to small and medium sized commercial customers. 

Classification: Non-exempt

Essential Responsibilities:  

• Profitably sell electricity products and services to targeted end-use customers

• Identify and qualify sales prospects, make effective presentations and close sales within an acceptable time frame

• Can change tactics midstream as needed

• Aggressively pursue, track, and final disposition all leads assigned from all provided leads

• Manage the ongoing business relationships with assigned customer base by maintaining contact as needed

• Promote incremental products and services, resolving customer issues and renewing expiring contracts when assigned

• Support the internal service delivery system by working cooperatively and effectively with all members of the service delivery team

• Provide all information necessary to service customer agreements and ensure completion of all necessary customer agreements, expense submissions, time worked tracking, and completed field documents

• Maintain neat and orderly supply of field needs such as blank forms, customer incentives, and other required paperwork. 

• Actively seek out and recommend new products and services that increase profitability of new customers via customer presentations and cold-calls

• Assist with the development and testing of new electricity products and services through continuous discovery of customer needs

• Maintain high awareness of the competitive environment, electricity marketing trends, and current pricing strategies and utility tariffs

• Participate in professional associations, chambers of commerce, economic development corporations, as well as seek out creative non-traditional ways sell electricity and related products 

• Enter field information into customer relationship management system 

• Attendance and active participation in required meetings and training sessions


• A high school diploma or GED equivalent is required 

• Bachelor’s degree from an accredited four-year college 

• Relevant degree in business, marketing or related discipline preferred


• Commercial sales background dealing with small and mid-sized commercial customers through door to door is preferred

• Ability to meet defined sales, financial goals and objectives

• Ability to persuasively explain multiple products to a diverse group of business customers

• Knowledge of deregulated electric market preferred

• Ability to work and excel in an independent environment without daily supervision

• Valid Texas Driver’s License and proof of insurance


• Represent company in a professional and ethical manner

• Fast-paced, high-activity environment

• Some travel required 

• Some overtime required as special projects arise

Recommended skills

Business To Business
Retail Sales
Cold Calling
Sales Territory
Closing (Sales)


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Retail Sales Representative
Estimated Salary: $88K
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