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Client Coordinator / Customer Service Representative job in Chicago at Instinct

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Client Coordinator / Customer Service Representative at Instinct

Client Coordinator / Customer Service Representative

Instinct Chicago, IL Full Time
$27,000 - $30,000/Year
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*This Role is not Remote*

This is a great opportunity for someone that would like to work for a company with plenty of progression and development opportunities. Fantastic incentives are also offered for employees that go over and above for the company - there lots of travel opportunities as well as opportunities to attend conferences and workshops.

Position duties:

  • Speak to customers face to face

  • Understand the company's products and clearly communicate with customers

  • Resolve customer queries when necessary

  • Liaise with the sales team to assist with queries

  • Record all actions taken onto a customer database

  • Build relationships with suppliers and customers and provide a high standard of service

We are looking for the following skills and attributes:

  • Excellent communication skills

  • Proactive and professional attitude

  • Excellent attention to detail and accurate data entry skills

  • Professional customer service manner

  • Experience of working within a customer-focused position

What We Do

We are a industry-leading experiential marketing firm. By partnering with us to facilitate new customer acquisitions, companies are able to increase their market share and are free to concentrate on what makes them truly great – delivering quality products and services!

This position is based in the Chicago area, please get in touch for further location details. Send us your resume for consideration. The HR team will be calling the first 50 people that apply to arrange an interview with the Director.

Recommended Skills

Customer Service
Explain Benefit
Help Customer
Identify Customer Need
Resolve Customer Issue
Retention Management

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