Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Entry Level Technical Support

Tri-Starr Group San Antonio Full-Time
Apply Now

Entry Level Technical Support Specialist

Pay: $13/hr

Training: Monday - Friday 12:00pm-9:00pm

Work Schedule: Monday - Friday 12:00pm-9:00pm (shifts may be earlier depending on client needs)


Premier client in Northwest San Antonio, seeking tech savvy candidates to join their growing technical support team. This role can entail a combination of outbound calls for product training appointments and an inbound technical support call center.


  • Create and maintain client relationships by listening and understanding each client's needs, to ensure best service provided
  • Ability to assist and navigate through various areas of trouble-shooting
  • Assist via inbound calls, emails, and live-chat with clients
  • Provide superior service and technical support while referencing trouble-shooting initiatives
  • Retain product update training and communicate that knowledge to customers
  • Provide a combination of telephone and remote desktop support
  • Perform follow-up outbound calls when first call resolution was not attained
  • Document all customer interaction and other information as required to provide a high level of customer satisfaction by providing precise and timely response to inquiries

Required Skills:

Must provide extraordinary customer service and strive to continue providing service to all clients

Must be able to communicate effectively verbally and within written correspondence

Must display effective troubleshooting skills on web-based products


High school diploma or GED

Previous technical support, training support or customer service skills/experience

Basic computer skills

Skills required

Technical Support
Problem Solving
Operating Systems
Software Development


Salary Estimator

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Entry Level Technical Support
Estimated Salary: $110K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Since 1986, Tri-Starr Personnel has been San Antonio’s premier staffing firm. As the innovators of Performance Recruiting-a robust methodology that delivers unrivaled results-we are dedicated to providing exceptional employment services to businesses and talented candidates in San Antonio and surrounding areas. Together, founders Kandace Hawkins, president, and Pam Vaught, vice president and chief operating officer, bring years of experience in human resources and national staffing to the Tri-Starr team. Their passion for excellence-along with their devotion to enriching local companies through stellar talent-is the guiding force at Tri-Starr Personnel.

View the full profile