We are looking for a part-time temporary Client Services Specialist to preform front office receptionist duties for a fast growing healthcare company. The individual will need to have flexibility to grow this role and eventually be able to move to full-time.
Welcomes patients and visitors by greeting warmly and answering or referring inquiries.
Responds to our customer’s needs in a way that demonstrates the care, courtesy and respect they deserve. Provides our customers with prompt service.
Listens attentively to our customers in order to fully understand their needs.
Interacts effectively and in a supportive manner with persons of all backgrounds.
Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times.
Provides efficient and professional telephone services.
Schedules appointments for patients.
Scans and files administrative and medical information in patient’s medical record.
Makes appointment reminder calls to patients with upcoming appointment.
Maintains forms and office supplies required for call center activities.
Participates in staff and educational meetings.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort to assure excellent patient care and service.
Performs other duties as assigned
High School Diploma or GED
1 year of medical office experience preferred
1 year of collection of co-pay and remaining balances experience preferred
The right candidates for this position must be dependable, professional and a team player.
Seeking outgoing, energetic, motivated candidates with engaging personality.
Note the schedule for part-time will eventually move to full-time hours to include Fridays. Must have ability to grow with role and move to full-time.
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