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  • 18 Gaucher Street
    Springfield, MA 01109

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Receptionist & Administrative Assistant

Gandara Center • Springfield, MA

Posted 2 months ago

Job Snapshot

Experience - 1 years
Degree - High School
Social Services
Nonprofit - Social Services

Job Description

Receptionist & Administrative Assistant

Our Family Resource Center is looking for Receptionist & Administrative Assistant who will be part of our team in ensuring we FRC's mission of providing resources for families in the Springfield community in one convenient location such that include navigating through housing, education, courts and legal systems as well as health insurance, EBT and behavioral health services. This role is a Monday - Friday one with the hours of  9am - 2pm with the flexibility of working some evenings and weekends if needed. 


  • Welcome all visitors, families and partnering staff to the Family Resource Center in a warm and nurturing manner.
  • Answering phones and community inquiries regarding the Family Resource Center.
  • Provide administrative assistance to the staff at the Family Resource Center such as copying, typing, mailing, faxing and ordering supplies.
  • Work with the FRC Director/Program Manager to maintain schedule of staff and partnering staff.
  • Participate in FRC team meetings and planning retreats.
  • Other duties as requested and assigned by the Family Resource Center Director and Program Manager.

Job Requirements

Job Requirements:

  • The ability to work with diverse population in a community-based setting.
  • Computer skills, positive attitude and excellent communication skills are a must.
  • Availability to work flexible hours is required. Bi-lingual, especially in Spanish, and or Vietnamese are encouraged to apply.
  • Must possess the ability to communicate effectively in a professional manner both verbally and in writing.
  • Ability to work as a team member.
  • Must have a valid MA license and reliable vehicle.
  • Ability to seek out assistance when needed.
  • Dependable, committed and motivated.


  • Retirement Plan 403(b)
  • Health, Dental, Vision, and Life Insurance
  • Paid vacations
  • 11 paid holidays
  • 8 discretionary days a year
  • Discounts offered to your Verizon and/or Sprint plans


Please forward your Resume/CV to program director Cindy Stovall at the email provided . For additional inquiries, call our office 413-736-8329 ext. 1038.

Gándara Center provides residential, mental health, substance use and preventive services for children, adults and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.

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