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Director of Loyalty (Rewards Programs)
Octagon Talent Solutions is looking for an experienced Director of Loyalty (Rewards Programs) to join our client’s team in South Florida! The ideal candidate should have an extensive background in leading loyalty programs across all customer channels.
Responsibilities:
- Develop and implement loyalty strategies tailored to each customer segment.
- Design and roll out rewards programs such as point systems, membership cards, discounts, special offers, and more.
- Monitor loyalty program performance metrics to ensure they are achieving desired objectives.
- Analyze customer data to identify trends, insights, and opportunities to improve strategies.
- Lead project teams with technical knowledge backed by market research insights.
- Oversee the production of promotional materials for external customers, such as emails, flyers, and newsletters.
Requirements:
- 6+ years of experience in loyalty program management or digital marketing.
- Knowledge of coding languages such as Python, HTML5, CSS3, JavaScript, Unity, etc.
- Expertise in developing and implementing web applications, mobile apps, and APIs.
- Experience incorporating advanced technologies such as machine learning, artificial intelligence, or the Internet of Things (IoT).
- Excellent problem-solving abilities with great attention to detail.
- Ability to manage multiple projects simultaneously while meeting tight deadlines
Recommended Skills
- Ia
- Io T
- Program Management
- Rewards Programs
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