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Express Lane Service Advisor

Button Chrysler Dodge Jeep Ram Kokomo, IN Full-Time
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Express Lane Service Advisor

 

At Button Chrysler Dodge Jeep Ram in Kokomo, IN, we believe that employees are the key to our continued success. We’ve built a legacy with our Value Statements and our employees have helped us become a familiar face in the community, be it from helping at community events or providing the sales and service that our customers have come to love and respect. We know that none of this is possible without an amazing team of employees working within all facets of the dealership, and we treat our employees as family.

We are currently looking for an Express Lane Service Advisor to join our Service team!! Apply Now!



Job Responsibilities:

 


  • Ensure that customers receive prompt, courteous, and effective service
  • Drive the sale of technicians' time to meet departments sales forecast
  • Prioritize required services and be prepared to provide options upon request
  • Keep customer informed on completion times, service expenses, and possible changes
  • Ensure customer has a positive dealership experience
  • Know the product well enough to answer characteristic and operational questions regarding customer’s vehicle

Job Requirements:

  • Experience in an Express Lane Advisor role strongly preferred
  • Customer Service experience
  • Must be able to handle a large volume of customers
  • Knowledge of auto industry is a plus
  • Must have computer proficiency
  • High school graduate or equivalent
  • Ability to read and comprehend instructions and information
  • Valid driver’s license with a clear driving record with no suspensions or major violations
  • Must be able to represent the dealership in a professional manner

 

Dealership Commitment:

  • Competitive wages
  • Health, Dental and Vision Insurance
  • Additional insurance options available
  • 401k with company match
  • Paid time off and paid holidays after 90 days
  • Factory Certification Training 
  • Paid training- includes daily pay, transportation, lodging and meals while at training
  • Employee Purchase Program
  • Employee Parts & Service Discount Program


Busy Service department!

(consistently scheduled 3 weeks out)

 

Great Customer Pay work!

(average CP vehicle has 65,000+ miles)

 

Competitive Pay Rate!

Recommended skills

Instructions
Driving
Customer Service
Forecasting
Courtesy
Sales

Location

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Job ID: 0127P

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