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Customer Service and Inventory Manager

Tyler Search Consultants Roseland Full-Time
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Customer Service and Inventory Manager
Location: Northern, NJ

JOB FUNCTIONS

URL blocked - click to apply§  Oversee the day to day customer service requirements, managing key customer relationships.

§  Ensure that each customers’ requirements are met regarding service and quality.

§  Monitor the customer relationships with operations and the 3PL’s and provide guidance as necessary.

§  Oversee and monitor Inventory levels regularly.

§  Process orders for outbound, inbound, transfers, and returns through WMS.

§  Tracks and trace shipments from initial stages thru final delivery.

§  Complete required billing rate forms and determine charges for services requested.

§  Maintain the customer profile database within the WMS system.

§  Be the main point of contact for priority or escalated customer service issues.

§  Analyze the Customer Service process and provide new SOP’s where needed.

§  Train new associates within the department.

§  Enforce Company policies and procedures.

For further information and to be considered please send your resume as an MS Word doc attachment to:  Nicole Benker

 URL blocked - click to apply

 

As an Executive Recruiter, I specialize in Logistics and Trade Compliance placements. 

Tyler Search Consultants is an Executive Search firm dedicated to the Global Trade community specializing in all levels of Import/Export Compliance as well as Supply Chain Management and International Logistics.

 

 


Q

QUALIFICATIONS

§  Supervisory experience within a third-party logistics warehouse and distribution environment.

§  Associates degree preferred

§  WMS experience and Microsoft office experience required.

§  Ability to work in a fast-pace environment and deal with stressful client situations.

§  Prioritization and good multi-tasking skills along with strong communication.


 

 

For further information and to be considered please send your resume as an MS Word doc attachment to:  Nicole Benker

 nbenker@tylersearch.com

 

As an Executive Recruiter, I specialize in Logistics and Trade Compliance placements. 

Tyler Search Consultants is an Executive Search firm dedicated to the Global Trade community specializing in all levels of Import/Export Compliance as well as Supply Chain Management and International Logistics.

 


Recommended skills

Distribution (Business)
Third Party Logistics
Operations
Warehousing
Recruitment
Warehouse Management System
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Tyler Search is a specialty Recruitment Search Firm. Founded in 1985, we are focused on and dedicated to the Trade Compliance, Supply Chain Management and Logistics Community.

Tyler enjoys excellent name recognition... and the reputation as the Dominant Search Firm serving the Trade Compliance community.

Our Recruiting roots began in the Corporate Supply Chain and Logistics Provider communities and we continue to have unparalleled success in these areas as well.

Specialty niche Recruitment serving the F2000 community as well as small to mid size firms.

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