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Work from Home Customer Service at Zaktos

Work from Home Customer Service

Zaktos Ecorse, MI (Remote) Full-Time
$58,000 - $70,000/Year
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Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior, commercial and residential. Our mission is to make our clients' vision become a reality.

The main responsibility is to provide a first-class customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. This is a work from home position and there are a variety of shifts available.

  • High school diploma
  • Ability to communicate clearly and professionalism
  • Willingness to work weekends if needed
  • Ability to collaborate and communicate within and between teams
  • Industry experience is a plus but not a requirement


  • Provide a personalized experience for every single client through product expertise and outstanding service
  • Think creatively about ways to improve and strengthen our relationship with clients
  • Helping clients design custom solutions to fit their specific needs
  • Keep records of customer interactions, process customer accounts and file documents
  • Manage all phases of the client experience from initial contact through product delivery
  • Represent our brand through communication, personal appearance and professionalism
  • Build sustainable relationships of trust with clients through open and interactive communication

Recommended Skills

  • Creativity
  • Customer Service
  • Professional Attitude
  • Communication
  • Interactive Communications
  • Brand Identity

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